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Pureit Support

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FAQ

Explore our frequently asked questions, and if you still need a hand the Pureit customer support team is here to help.

Purifiers
How long will UR 5440/UR5640 dispense water continuously before the self-protection mode is enabled? / When does the self-protection mode get enabled?
Is there an automatic flushing function for UR5440/UR5640?
What is the required hole diameter for the drinking faucet of UR5440/UR5640?
There is a beeping sound coming from my water purifier, how do I turn it off?
Filters
What are the roles of the three filters?
How long do the filters last for?
Where can I purchase replacement filters?
How much do the filters cost?
Installation & Troubleshooting
The button is not working when pressed
The filter life indicator light is not working.
My water purifier is making abnormal noises.
When does the self-protection mode get enabled?

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Email Phone

1 (866) 478-7348

Hours

Monday - Friday

8:00 AM - 5:00 PM CST

With the exception of US holidays

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